fb777 Privacy Policy

1  Purpose of This Policy

We respect the privacy of all users of the fb777 Casino platform. This privacy policy document explains what information we collect when you use fb777's website, app, or related services, how that information is processed, and under what circumstances it may be shared with third parties.

This policy works alongside fb777's Terms and Conditions, and it is recommended that both documents be read together. By continuing to use our services, you consent to your information being processed in the manner described in this privacy policy.

2  What Information We Collect

We collect the following types of information for account registration and service delivery on fb777:

• Identity Information: Full name, date of birth, national ID or passport number.
• Contact Information: Mobile number, email address, and residential address.
• Financial Information: bKash, Nagad, Rocket, or Upay number, and bank account details (required for deposits and withdrawals).
• Transaction History: Records of deposits, withdrawals, and betting activity.
• Technical Information: IP address, device type, browser version, cookie data, and login times.
• Communication Records: Your conversations with our support team via live chat or email.

We only collect information that is relevant for service delivery, account verification, and security. Unnecessary personal information is not requested.

2.1  Automatically Collected Information

When you use fb777's website or app, certain information is collected automatically. This includes data collected through cookies, web beacons, and similar tracking technologies. This information is used to improve site functionality and review user experience.

You can disable cookies by changing your browser settings, though this may limit some functionality of the site.

3  How We Use the Information We Collect

fb777 uses collected information for the following purposes:

1. Completing account registration and verifying user identity.
2. Processing deposits, withdrawals, and other financial transactions.
3. Running gaming and betting services without interruption.
4. Notifying users about relevant bonuses and promotional offers.
5. Detecting fraudulent activity and ensuring account security.
6. Providing assistance via 24/7 support chat and email.
7. Analysing and improving platform performance.
8. Meeting legal obligations.

We never sell your information to third parties or rent it out for commercial purposes.

4  Who Information May Be Shared With

fb777 may share information with the following parties in specific circumstances and under strict controls:

• Payment Processors: bKash, Nagad, Rocket, Upay, and associated banks — only the information necessary to complete a transaction.
• Identity Verification Agencies: Information required for the purpose of account verification.
• Technology Partners: Service providers who assist in operating the platform, with whom confidentiality agreements are in place.
• Law Enforcement Agencies: When required to comply with a court order or legal obligation.

5  How We Protect Your Information

We apply industry-standard security measures to keep your information secure on the fb777 platform:

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Stored data is kept in encrypted form — not directly readable.
• OTP verification for account access.
• Automated security monitoring to detect unauthorised access.
• Staff access to data is strictly controlled and logged.

However, no transmission of information over the internet is entirely risk-free. We make every effort, but complete security cannot be guaranteed. You are therefore advised to manage your password carefully.

6  How Long Information Is Kept

fb777 retains your information only for as long as necessary. Information may be kept for the entire period your account is active and, after account closure, for a set period to meet legal obligations.

Financial transaction records are retained for a specific period as required by applicable law. Once the necessary period has passed, information is securely deleted or anonymised.

7  Your Rights Over Your Information

As a registered user on fb777, you have the following rights:

• Right of Access: You may request details of the information collected about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances you may request deletion of your information, though this does not apply where legal obligations exist.
• Right to Object to Processing: You may object to your information being used for specific purposes.
• Data Portability: You may request your information in a structured format.

To exercise these rights, contact our support team via 24/7 live chat or email. We provide assistance in both Bengali and English.

8  Age Verification and Child Protection

All casino and betting services on fb777 are for users aged 21+ only. We do not intentionally collect any information from those under 21 years of age.

Age verification is mandatory during the registration process. If we have evidence that a minor has opened an account, that account will be closed immediately and any information collected will be destroyed.

To learn more about responsible gaming, read our Responsible Gaming Guidelines, which detail how to set limits and self-exclude.

9  How We Use Cookies

fb777's website uses various types of cookies to improve your browsing experience:

• Essential Cookies: For maintaining login sessions and security — these cannot be disabled.
• Functional Cookies: Remember your preferences and language settings.
• Analytical Cookies: Collect statistics to understand how the site is used.

You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies may affect the core functionality of the site.

10  Use of External Services

The fb777 platform works with payment processors, game software providers, and infrastructure service providers. These parties have their own privacy policies, for which fb777 is not responsible.

You are advised to read the privacy policy of any third-party service before using it. fb777 only works with partners who are trusted and meet security standards.

11  How This Policy Is Updated

fb777 reserves the right to amend this privacy policy as needed. If any significant changes are made, users will be notified via their registered email or through a notice on the platform.

Continuing to use the platform after changes have been made will be taken as acceptance of the updated policy. It is therefore advisable to check this page periodically. The date of the most recent update will always be shown at the top of the policy.

12  Privacy Complaints or Enquiries

If you have any questions, complaints, or requests regarding this privacy policy, please contact fb777's support team:

• Live Chat: Speak with us directly 24/7 via the chat button at the bottom right of the site.
• Email: [email protected]

Our support team responds in both Bengali and English. For quick answers to common questions, you can visit our FAQ section, where many common questions are already answered.